A legal disclaimer
We are committed to providing the highest level of protection regarding the processing of our employees’, vendors’, and customers’ personal data based on applicable data protection laws and regulations.
Privacy Policy Overview
This Privacy Policy explains how DRIVAA Retail Utility Network Private Limited, providing services under the brand name “drivaa.run” (hereinafter referred to as “Drivaa”, “we”, “us”, or “our”), may collect, use, store, disclose, or otherwise process your personal data — including personal data provided when using our website or any of Drivaa’s applications — and describes the rights you have with respect to your personal data.
Company Information
Legal Name: DRIVAA RETAIL UTILITY NETWORK PRIVATE LIMITED
Trade Name: DRIVAA
Registration Number (GSTIN): 27AAMCD0064A1Z3
Business Constitution: Private Limited Company
Principal Place of Business
Floor No.: 5th Floor
Office No.: 506
Building Name: Ghanshyam Enclave
Road/Street: Jivan Vidya Mission Marg
Landmark: Laljipada Police Chowki
Locality: Kandivali West
City: Mumbai
District: Mumbai Suburban
State: Maharashtra
PIN Code: 400067
Types of Personal Information Collected by Drivaa
- Name
- User ID
- Email address
- Address
- Gender
- Age
- Phone number
- Password chosen by the user
- Geographical location via IP address
- Financial information such as bank details, GST certificate, PAN Card, etc.
- Transactional information related to Drivaa service usage
- Any information pertaining to the customer/buyer of the user
- Any other personally identifiable data that the user may share from time to time
Access to Personal Data
Your personal data is accessible only to authorized individuals on a strict need-to-know basis or where legally required.
Our policy does not apply to external websites where our ads may appear, or third-party sites we do not operate or control.
We do not sell, trade, or rent any personal data.
We share personal data only in connection with providing services such as:
- Order fulfillment
- Customer support
- Payment processing
- Legal compliance
- Analytics, fraud prevention, and security
- Marketing (only where user consent exists)
We do not share your data with third parties for their own marketing without explicit consent.
Our Commitment to Data Security
We treat your personal data with the same care as our own.
We use technical and organizational safeguards including:
- Secure servers
- Restricted access
- Event monitoring
- Breach detection and response mechanisms
If you suspect misuse or unauthorized access to your data, please contact us immediately.
Opt-Out
Users may opt out of non-essential (marketing or promotional) communications by emailing us at:
tech@drivaa.run
Grievance Redressal
Any complaints, concerns, or reports related to content or privacy violations may be directed to the designated Grievance Officer:
Grievance Officer
CTO
DRIVAA Retail Utility Network Private Limited
506, 5th Floor, Ghanshyam Enclave
Jivan Vidya Mission Marg
Near Laljipada Police Chowki
Kandivali West, Mumbai Suburban
Maharashtra – 400067
tech@drivaa.run
Changes to this Privacy Policy
Drivaa may update or modify this policy at any time. Users are encouraged to review this page periodically to stay informed about how we protect and process personal data.